Replica3D Privacy Policy

1. The on-phone product boundary

Replica3D uses the iPhone camera, LiDAR sensor, motion and tracking sensors, and local storage to scan and prepare an object. Camera images, depth and confidence maps, camera poses, scan passes, object masks, point clouds, meshes, dimensions, crop and repair recipes, previews, saved projects, and 3MF/STL files are processed and stored on your phone.

Kenersoft does not receive those materials. Replica3D has no user account, model server, cloud reconstruction, cloud model backup, remote AI or LLM repair, or direct printer service. A model leaves the app only when you intentionally choose an iOS share or export destination. The receiving app or service then applies its own privacy terms.

2. Information stored locally

Depending on the features you use, Replica3D stores locally:

• camera, LiDAR, confidence, motion, tracking, and pose evidence needed to reconstruct a scan;
• project names you choose, thumbnails, meshes, repair settings, measurements, validation results, and exports;
• your diagnostics preference, app settings, and local purchase-entitlement state; and
• temporary processing data used for fusion, repair, preview, and export.

You control camera permission in iOS Settings. Without camera and supported LiDAR access, scanning cannot work. You can delete an individual project in the app or remove the app and its local data through iOS. Files you previously shared must be deleted from their destination separately.

3. Optional crash and performance diagnostics

Crash and performance diagnostics are off until you enable “Share diagnostics” in Replica3D. Turning them off does not reduce scanning, repair, preview, or export functionality. If you later turn collection on, a crash report that was held locally while collection was off may be sent, as described beside the setting.

When enabled, Replica3D uses Google Firebase Crashlytics and Firebase Performance Monitoring. Reports can include crash stack traces, application and operating-system version, device model and technical state, installation and session identifiers, event time, coarse performance and resource information, IP/network metadata used by Firebase, and allowlisted operation, stage, and result labels such as “repair.validate.failed.” Kenersoft uses this information only to find crashes, diagnose reliability problems, and improve performance.

Replica3D does not set a Firebase user identifier and does not include account information, advertising identifiers, free-form logs, scan or model content, photos, depth, geometry, object dimensions, filenames, file paths, share destinations, purchase receipts, transaction identifiers, or contact information in application-supplied reports. Google Analytics, advertising, authentication, databases, cloud storage, messaging, and Remote Config are not used by Replica3D.

4. Purchases and Apple services

Optional monthly and annual export subscriptions are processed by Apple through the App Store and StoreKit. Apple receives and handles payment, account, transaction, renewal, cancellation, refund, and purchase-restoration information under Apple’s privacy terms. Replica3D uses the active entitlement result locally to unlock export. Purchase details are not sent to Firebase diagnostics.

5. Sharing, sale, advertising, and legal disclosure

Kenersoft does not sell or rent Replica3D information, use it for third-party advertising, or track you across other companies’ apps and websites. Optional diagnostic information is processed by Google Firebase as our service provider. Apple processes App Store purchases and any iOS services you choose to use.

We may disclose information in our possession when legally required or when reasonably necessary to protect rights, security, or safety. Because scan projects remain on your phone, Kenersoft ordinarily does not possess them to disclose.

6. Retention and deletion

Local projects remain until you delete them or remove the app. iOS may include application data in a device backup according to your Apple backup settings; Kenersoft does not operate that backup.

According to Firebase’s published service information, Crashlytics keeps crash traces and associated installation identifiers for 90 days before beginning removal from live and backup systems. Performance Monitoring keeps IP-associated events for 30 days and installation-associated or de-identified performance data for 60 days before beginning removal. Firebase installation deletion can take up to 180 days across live and backup systems. These periods can change with Google’s service terms.

You can stop future diagnostic transmission in Privacy & diagnostics. For help with a privacy request or deletion of available diagnostic information, email contact@kenersoft.com. Because diagnostics are not tied to an account or contact detail, Kenersoft may need the relevant Firebase installation information and may not be able to identify a particular report from your name or email alone.

7. Children

Replica3D is a general-purpose creation tool and is not directed to children under 13. A parent or legal guardian should supervise a child’s use, purchases, scanning of objects, file sharing, and 3D printing, and provide any consent required by applicable law.

8. Security and international processing

On-device data is protected by the security controls of your iPhone and the choices you make for device access, backups, and sharing. Firebase encrypts diagnostic data in transit and at rest and may process it in the United States or other locations where Google or its providers operate. No system can guarantee absolute security.

9. Changes and contact

We may update this policy as Replica3D changes. We will post the revised policy here and update its effective date. Questions about privacy, access, or deletion can be sent to contact@kenersoft.com.